A: To stop syncing passwords in the Authenticator app, open Settings > Autofill settings > Sync account . To stop using the Microsoft Authenticator app and remove it from your account, you'll need to disable two-factor authentication (2FA) or switch to a different 2FA method. Open a browser on your computer and go to portal. Try using an Incognito browser session on your. Once the download is complete, select Open to get started. Open end to end demo in your browser. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. This change will take place on a rolling basis over six weeks as part of ongoing efforts to improve security. 3. When it asks for me to use my Microsoft authenticator, I open the authenticator app. While setting up the account, you need to first go to the Additional Security info page on your computer and add the Authenticator App as a sign in method. Initial stage, I have tried to find one official document Common questions about the Microsoft Authenticator app - Microsoft Support, if it can provide any suitable information for authenticator app. The steps to perform with your admin help, Turn off the MFA. The rename and new product icon are now being deployed across experiences from Microsoft. You also have additional account management options for your Microsoft personal, work or school accounts. microsoft. 2) A you stated, adding new entries from second phone does not get synchronized to the first device where current backup is based on. Microsoft Authenticator es una aplicación creada por Microsoft, y que tiene varias funciones. Learn more Learn more about Microsoft Authenticator. Good day! Thank you for posting to Microsoft Community. 0 op Android en 4. Microsoftin monivaiheisen tunnistautumisen käyttöönotto on edennyt siihen vaiheeseen, että 13. The Not now button is missing. To change the mode, for each row for Authentication mode - choose Any, or. Microsoft/M365 MFA-ratkaisu on otettu käyttöön henkilöstön Microsoft-palveluiden kirjautumisissa, joita ovat mm. On your computer, add your mobile device phone number to the Step 3: In case you lose access to the mobile. You should now see a QR code on your screen. On the Add a method page, select Phone, and then select Add. Lisäksi sen käyttäminen ei aiheuta verkkovierailumaksuja matkoilla. On an authenticator app you'd install on your phone or computer, you would run the authenticator app, and that will provide a 6-digit number code to enter when you are prompted at JHU for your MFA code. After you install the Authenticator app, follow the steps below to add your account: Open the Authenticator app. Learn more Back up and recover your accounts Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. MFA:n käyttöönoton tarkoituksena on parantaa JYU:n tietoturvakäytäntöjä erilaisten tietomurtojen ja kalastelujen yleistyessä. Nevis Authentication Cloud. Then open the Authenticator app, select the plus icon and select Add account, and then select. This app provides an extra layer of protection when you sign in, often referred to as two-step verification or multi-factor authentication. Yleistä. Go to Office 365 Admin Center > Users > Active users > Click More next to +Add a user > Multifactor Authentication setup. Tap the three vertical dots at the top right, and then tap "Settings. La autenticación de dos factores (TFA) es fácil, cómoda y segura con Microsoft Authenticator. office. Surface Laptop 5. 5. Yksi tili. Sisäänkirjautuminen. exe on desktop/Laptop to create MFA for people without SmartPhone. Samalla Microsoft Authenticator alkaa myös. Know your accounts are safer with two-step verification using one-time passcodes and push approvals in Microsoft Authenticator. Why use the Microsoft Authenticator app? How to set up the Microsoft Authenticator app Using Authenticator account backup and restore Learn more Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. Know your accounts are safer with two-step verification using one-time passcodes and push approvals in Microsoft Authenticator. Unfortunately, Microsoft Authenticator, as of now, only allows iCloud backup to a personal iCloud account which we do not have. Opiskelijoille tärkeät verkkopalvelut. Tilastoneuvonta. Vihje: Jos kirjaudut sisään työpaikan tai oppilaitoksen tilillä, siirry Tili-portaaliin. You also have additional account management options for your Microsoft personal, work or school accounts. On your smartphone, Open the Microsoft Authenticator app, allow notifications/access to camera (if prompted), andThere was an option there to receive the code thru an email. My work account has MFA set up, which requires me to use the microsoft authenticator app. If you see Phone sign-in enabled that means you are fully set up to sign in without your password. Once they enter their email credentials and text message MFA, then select "Stay signed in", Office365 then notifies them to use Microsoft Authenticator. So looking for a way to export the information from MS Authenticator and then import it into Twilio Authy. The app then sends me to the same login page and asks me for the code from an authenticator app. Preuzmite i instalirajte aplikaciju Authenticator. Aplikacija Microsoft Authenticator. It gets a higher rating on the Google Play store than any other authenticator app included here (4. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. When you require a second form of authentication, security is enhanced. Sign in to your Office 365 for business account. Welcome to Microsoft Community. You will be shown a QR code on your computer screen. Activate the cloud backup option for your device— iCloud Backup (iPhone) or Cloud Backup (Android). Jul 28, 2023, 8:35 AM. Scroll down and you should see the option contact support or sign in to contact support 3. I can't get my app passwords to work Kaksivaiheinen tarkistaminen vaikeuttaa muiden kirjautumista Microsoft-tilillesi. Microsoft provides communication templates for end users. Nasměrujte fotoaparát na kód QR nebo postupujte podle pokynů uvedených v nastavení účtu. Now when I open the authenticator app I can have them call instead of request denied, etc. Dodajte Microsoftove račune u Authenticator. Select either Google Play Store (Android) or App Store (iOS) depending on your mobile device. Endless loop once again. Set up multifactor authentication for users - Microsoft 365 admin | Microsoft Docs. On the next screen, you will be prompted to set up additional security verification. Launch the Microsoft Authenticator app. Acerca de esta app. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. Solo tiene que escribir su nombre de usuario y aprobar la notificación enviada a su teléfono. Select Verify with True Identity. 18. Select either Google Play Store (Android) or App Store (iOS) depending on your mobile device. Nowhere in the app is there a place where a code can be entered. This app provides clear instructions and we can go through the process of enabling two-factor. I use WinAuth. You also have additional account management options for your Microsoft personal, work or school accounts. Select (+) in the upper right corner. 2. There are more than 25 alternatives to Microsoft Authenticator for a variety of platforms, including Android, iPhone, iPad, Android Tablet and Mac apps. From the Microsoft Authenticator app, scroll down to your work or school account, copy and paste the 6-digit code from the app into the Step 2: Enter the verification code from the mobile app box on your computer, and then select Verify. Access to use the service is valid as long as your university account. You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. com. steps: I try to sign in to my account on my laptop -> password is correct. 2101. Then, select Add method in the Security info pane. Mobiililaitteessa varmistus voidaan tehdä joko Microsoft Authenticator. Your accounts will then be backed up to the Microsoft account you used when you first set up Microsoft Authenticator. Upon your next login to Microsoft 365, you will be prompted to register for multi-factor authentication. Safety & eco. Open your Microsoft Authenticator app. Googlella yksi vaihtoehto on Authenticator, kaksivaiheiseen tunnistautumiseen käytettävä sovellus. Tämä rajoitus ei koske Microsoft Authenticator -todentajaa tai vahvistuskoodia. Mutual authentication is particularly important over wireless networks because of the ease with which an attacker can set up a rogue access point. Good day! We have deployed 2FA using Microsoft Authenticator in our tenant. Here is that dedicated forum community to place your concern: Microsoft Authenticator - Microsoft Q&A Engineers who are dedicated into Microsoft Authenticator with rich experience and more resources can then assist efficiently. Mutual – It must provide mutual authentication, that is, the authenticator must authenticate the user, but the user must be able to authenticate the authenticator as well. Microsoft 365:n kaikkiin selainkäyttöisiin toimintoihin pääset osoitteessa Kirjaudu TUNI-sähköpostiosoitteella. Open the Authenticator app, select Add account from the Customize and control icon in the upper right, and then select Other account (Google, Facebook, etc. com. Voit määrittää sen seuraavasti: Siirry account. Learn more. Kirjaudu palveluun osoitteessa office365. Dodajte račune tvrtke ili obrazovne ustanove u Authenticator. The two factor always must be turned off at account service provider prior to removing from authenticator. ·. Microsoft-tilin mukana saat viisi gigatavua tallennustilaa sekä mahdollisuuden lisätilaan tarpeen mukaan. Since I just got a new phone I went to go instal the authenticator app. It also works as a great alternative to Google Authenticator by allowing. Google Authenticator -sovellus. Once you have a personal account, open the Authenticator app and add the account from the “+” icon on the top right, and follow the prompts to set it up. Staff and students have an Microsoft 365 license, which includes the right to install Microsoft 365 ProPlus on five of their own devices. On the Start by getting the app page, select Download now to download and install the Microsoft Authenticator app. The Yubico Authenticator app allows for user self-service to enroll multiple secrets across various services, making this a secure and efficient solution at scale. Arahkan kamera Anda ke kode QR atau ikuti instruksi yang disediakan di pengaturan akun Anda. Click the “Download now” link or use the QR code from below. For your reference: Manually add an account to the app. Let customers access your online services without passwords and costly SMS fees. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. Frequently asked questions. Mobiili/työasema. Select Use an authenticator app. Unohditko salasanasi? Forgot password? Resetoi monivaiheinen tunnistautuminen Reset multifactor authentication Kaksi eri tunnistusmenetelmää (Microsoft Authenticator -mobiilisovellus ja varatunnistautumisena tekstiviestivarmennus) mahdollistaa monivaiheisen kirjautumisen, mikäli ensisijainen tunnistautumistapa ei jostain syystä ole käytettävissä. Multi-factor authentication (MFA) is a process in which a user is requested during a sign-in event for additional forms of identification. Get the fundamentals of identity and access management, including single sign-on, multifactor authentication, passwordless and conditional access, and other features. Know your accounts are safer with two-step verification using one-time passcodes and push approvals in Microsoft Authenticator. After your account appears in your Authenticator app, you can use the. " and you will be presented with a QR code Open the MS Authenticator app on your phone click the "+" to add an account, then click "Other (Google, Facebook, etc) Scan the QR code. A: To stop syncing passwords in the Authenticator app, open Settings > Autofill settings > Sync account . 仕組みは簡単です。. Install and register the Finnish Authenticator app. The feature targets users who are enabled for Microsoft Authenticator but have not set it up. The Accounts screen of the app shows you your account name and a verification code. Dengan aplikasi gratis ini, Anda dapat masuk ke akun Microsoft pribadi atau kantor/sekolah tanpa menggunakan kata sandi. Microsoft Authenticator is a popular 2FA (multi-factor auth) application to protect Microsoft accounts via MFA and passwordless login. The code in the Microsoft Authenticator app typically expires after a certain period of time. Microsoft-tilin luominen. For example, you want to remove the foo @zamir1 . ”. The username of a domain account that has permission to bind to your directory and perform searches. Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. Learn more Back up and recover your accounts Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. Voit luoda perheryhmän ja asettaa sopivan ruutuajan lapsillesi. Enter the Code and URL from Step 1, and then select Finish. I do NOT have conditional access policies enabled. Once done, both phones are in synch. microsoft. 0 op iOS heb je de optie om al je verificatiecodes te synchroniseren op al je apparaten. Use el teléfono en vez de su contraseña para iniciar sesión en su cuenta de Microsoft. com and click on ‘ Security ’. On an Android device, tap Settings > Notifications > App settings and make sure Authenticator is turned on. . Only one from work is active, the others don’t receive codes. 0 tai uudempi) ja että tilaa on tarpeeksi (Android 154 MB ja iOS 168 MB). I've lost access to my Microsoft authenticator app after resetting my phone and now every sign in options (for microsoft 365 cloud pc) are related to the app. You also have additional account management options for your Microsoft personal, work or school accounts. La autenticación de dos factores (TFA) es fácil, cómoda y segura con Microsoft Authenticator. Jika Anda melihat Masuk telepon diaktifkan, artinya Anda sudah siap sepenuhnya untuk masuk tanpa kata sandi Anda. . " In your browser you will receive your first factor. Voit jakaa Office-sovelluksia tai lisätä. Thanks. If your camera cannot capture the QR code, you can manually add your account information to the Microsoft Authenticator app for two-factor verification. Sep 6, 2022, 2:08 AM. Enter your password again if prompted. Users are prompted to set up Authenticator after completing an MFA sign. I broke my phone so I'm using a new phone. 5. Download the Microsoft Authenticator app on your Mobile then click on Next on the Microsoft website. You also have additional account management options for your. Aikaisemmin Microsoft MFA-kyselyn push-ilmoituksen on voinut hyväksyä tai hylätä mobiililaitteen Microsoft Authenticator -sovelluksella yhdellä painalluksella. On the Phone page, type the phone number for your mobile device, choose Call me, and then select Next. If you already have the authenticator app installed, select the + button in the top right part of the screen. In the Configure your Android app pane that opens, enter the Signature hash that you generated earlier and a Package name. We do not want to use Forced Microsoft Authenticator. ; Click Set It Up. You’ll use a fingerprint, face recognition, or a PIN for security. This is a really bad vicious loop that needs addressing. To my surprise, even though I deleted the email address from Outlook, the email account was still there. I have users that are being FORCED to setup the MS Authenticator app to sign into cloud apps in a browser. Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc. Microsoft 365. For help with MFA call the IT Service Centre on 02 9385 1333 or alternatively visit the MFA website to access support guides such as how to use Microsoft Authenticator when you do not have a data/internet connection on your smartphone. Office-ohjelmat ja Office Online. It gets a higher rating on the Google Play store than any other authenticator app included here (4. If you see Phone sign-in enabled that means you are. 3 people found this reply helpful. I'm trying to log into my school email but I need to use the authenticator app to 2fa. Microsoft Authenticator. On browser window click Next. Learn more Learn more about Microsoft Authenticator. Set up the Authenticator app. HUOM: On tärkeää, että otat koodit. Technical and business leaders can use the following guidance to fulfill responsibilities for identity and access management (IAM) with Microsoft Entra ID. Asenna Microsoft Authenticator -sovellus sovelluskaupasta. Users may receive a notification through the mobile app for them to approve or deny, or use the Authenticator app to. Tämä rajoitus ei koske Microsoft Authenticator -todentajaa tai vahvistuskoodia. Microsoft Authenticator is a security app for two-factor authentication. La huella digital, la cara o el. Vihje: Jos kirjaudut sisään työpaikan tai oppilaitoksen tilillä, siirry Tili-portaaliin. Open the Windows Settings app, select Accounts, select Sign-in options, select Security Key, and then select Manage. 5. ; Note: These instructions were created using a Yubikey 5C NFC (both FIPS and non FIPS) and. 1. If you still aren't seeing an Outlook or Microsoft Word specific code after logging into the App on your phone, please make sure you added your university account to the to the Microsoft Authenticator app. . " Select Install to download and install the Microsoft Authenticator app. Preuzmite i instalirajte aplikaciju Authenticator. 4. Save documents, spreadsheets, and presentations online, in OneDrive. Se toimii yhdellä napsautuksella kuusinumeroisen koodin kirjoittamisen sijaan. Know your accounts are safer with two-step verification using one-time passcodes and push approvals in Microsoft Authenticator. Outlook, Teams, OneDrive) monivaiheinen tunnistautuminen (MFA) otettiin käyttöön yliopistolla vuoden 2021 aikana. Remembering passwords of those accounts is hard. Disable your VPN service. By. Point your camera at the QR code or follow the instructions provided in your account settings. Select Security info in the left menu or by using the link in the Security info pane. Enter your Millersville's email address and click "Next". 2022 What does MFA mean and what should I do? Students can self-initiatively deploy Microsoft’s multi-factor authentication (MFA) starting from 18 November. Tilaukseen sisältyvät tekoälyn tehostamat Office-sovellukset, yksi teratavu pilvitallennustilaa ja huipputason mobiiliominaisuudet. Learn more Back up and recover your accounts Easily move personal accounts to a new device with encrypted cloud backup in Microsoft Authenticator. On your computer, add your mobile device phone number to the Step 3: In case you lose access to the mobile. You also have additional account management options for your Microsoft personal, work or school accounts. To add your Missouri State Account, select Work or school. Security. Sign in to your recovery account using the personal Microsoft account you used during the backup process. Open the service that you want to use with Microsoft Authenticator. On your smart phone – Download and Install the latest version of the Microsoft Authenticator app (recommended). On the Add a method page, select Security questions from the drop. 8. בחר (+) בפינה השמאלית העליונה. Follow the prompts to set up the app for your account. We believe they would conduct in-depth research on the problem you encountered and provide you with more. Here's how you can do that: Sign in to your Microsoft account: Go to and sign in with your Microsoft account credentials. Click Next when installation is finished. The default method is the recommended Microsoft Authenticator application, but. Learn more Learn more about Microsoft Authenticator. Po instalaci aplikace Authenticator přidejte svůj účet pomocí následujícího postupu: Otevřete aplikaci Authenticator. 2. Step 2: Select any account from the list. If prompted, tap the option to allow notifications. If you have already registered, you'll be prompted for two-factor verification. Use simple, fast, and highly secure two-factor authentication across apps. The Microsoft Authenticator app backs up your account credentials and related app settings, such as the order of your accounts, to the cloud. The guidance provided in this document aims to help organizations configure Microsoft Entra ID in a way that meets the necessary PCI DSS requirements and promotes effective IAM practices. To remove the greyed out account from Microsoft Authenticator I had to go to my phones’ “ Settings ” then “ Accounts and backup ” followed by “ Manage accounts “. The demo uses simulated data and you don't need to provide a real selfie or an ID. Then, click on the “Hamburger” in the top right (the 3 horizontal lines) and then choose “Settings”. MFA (Multi-Factor Authentication) on tapa kirjautua tietoturvallisemmin Microsoftin palveluihin. Siirry Microsoft-tilin koontinäyttöön. No solution at the moment. For example, Google Authenticator allows easy export of accounts to a. SKIP (14 days until this is required) --> 2nd step is the same "Keep account secure" --> Microsoft Authenticator. May 12, 2022. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. --please don't forget to close up the thread here by marking answer if the reply is helpful--. You are now prompted to register for MFA. Choose the mobile app. Deals for students and parents. mameikal@jyu. As Microsoft official document said, a phone must be registered to a single work or school. Pilih (+) di sudut kanan atas. Your security info is updated and you can use phone calls to verify your. Mihin Microsoft-tiliä käytetään? Tarvitset Microsoft-tilin, jotta voit kirjautua Sisään Windows-tietokoneeseen, Xbox-konsoliin tai mihin tahansa Microsoftin tuotteisiin ja palveluihin, kuten Officeen, Outlook. When you tap the account tile, you see a full screen view of the account. 88. My old phone broke and I never set up a backup on the authenticator app before. On the Start by getting the app page. ), ja valitse sitten Seuraava. Once the download is complete, select Open to get started. Important: You need a personal Microsoft account to act as your recovery account. Uusi opiskelija, hanki yliopiston käyttäjätunnus ja sähköpostiosoite näiden ohjeiden avulla. Open the Microsoft Authenticator app, go to your work or school account, and turn on phone sign-in. Click Set up. When Authenticator pops up…it also asks me to authenticate via Authenticator. You’ll use a fingerprint, face recognition, or a. Point your camera at the QR code or follow the instructions provided in your account settings. ), and then select OR ENTER. We have found it to be user-friendly for us. I have mistakenly added some personal accounts to require authentication from the MAA on by business account, and would like to transfer these to my personal MAA instead. This is Microsoft's example screen and next to it is what my users are seeing. 3. Outlook-sähköposti ja Teams, sekä Microsoftin kirjautumiseen liitetyissä palveluissa, kuten Eduhouse-verkkokoulutusportaalissa. You can download Microsoft Authenticator according to. After your account appears in your Authenticator app, you can use the. I deleted a 3rd party account that was using microsoft authenticator . You may need to update your phone number in the app or in your Microsoft account if it has changed. It does not give them the option to skip it. Multi factor authentication (MFA)provides a second layer of security. When you try to add the account to the app again, it will ask you to get verification code from the. Please sign in to rate this answer. I was able to download the Microsoft Authenticator app, although every now and then it shows a warning saying something like "Google play services aren't available in this phone, so many characteristics may not work". Monivaiheinen tunnistautuminen Jyväskylän yliopistossa; Cisco Duo monivaiheinen tunnistautuminen Jyväskylän yliopistossa; Monivaiheisen tunnistautumisen käyttöönotto Jyväskylän yliopistossa kevään 2023 aikana - linkit, ohjeet ja aikataulut kootusti Download Microsoft Authenticator. Microsoft Authenticator A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Sep 19, 2023, 1:51 PM. Contact Microsoft Support. The verification code can be generated by the. After you install the Authenticator app, follow the steps below to add your account: Open the Authenticator app. service_account_username. Learn more Learn more about Microsoft Authenticator. The user starts the backup process by clicking on the menu, going to settings, and enabling backup. We are happy to help you! Based on your description, given that our forums do not have the relevant permissions and knowledge to fix your issue, please contact the Microsoft Authenticator App team, who have more experience and authority in this area and only. The Microsoft Authenticator app replaced the Azure Authenticator app, and it's the recommended app when you use two-step verification. The Accounts screen of the app shows you your account name and a verification code. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. Tutustu Jyväskylän yliopistossa käytettäviin järjestelmiin ja niiden käyttötarkoituksiin. The login name is your Microsoft account (MS account). Saadaksesi yliopiston sähköpostin käyttöösi sinun on ensin vahvistettava sähköpostiosoitteesi. Yleistä. Use el teléfono en vez de su contraseña para iniciar sesión en su cuenta de Microsoft. Go to storage and "clear cache" and "clear data". Authenticator generates two-factor authentication (2FA) codes in your browser. Select Security info in the left menu or by using the link in the Security info pane. Buka aplikasi Microsoft Authenticator, masuk ke akun kerja atau sekolah Anda, lalu aktifkan masuk telepon. Using Microsoft Authenticator App with 2-step verification Sign into your account on Microsoft. MFA requires at least 2 of the following: something you know (JHED ID and password), something you have (your phone), or something you are (biometric factor, such as a. Lisäksi samaan palvelukokonaisuuteen kuuluu henkilökunnan sähköpostipalvelu Exchange. This will remove passwords and other autofill data from the device. The next step at this point is to uninstall the Microsoft Authenticator app. That may have been a fatal mistake. Saadaksesi yliopiston sähköpostin käyttöösi sinun on ensin vahvistettava sähköpostiosoitteesi. Microsoft Authenticator とは？. 2. Seminaarinkatu 15. 簡単に説明すると、 スマホの顔認証や指紋認証を利用して、Microsoftアカウントへのログインを「簡単」かつ「セキュリティを強固にする」アプリの事 です。. Step 2 - Import your passwords to Microsoft Authenticator or Microsoft Autofill Chrome extension. com, OneDriveen, Xbox Liveen, Microsoft 365:een, Perheturvaan, Skypeen, Bingiin, Microsoft Storeen ja MSN:hen. The Not now button is missing. iPhones also require that you have an iCloud account. com. 11. Point your camera at the QR code or follow the instructions provided in your account settings. After registering with a phone, you can install the Microsoft Authenticator Mobile App which allows you to click a button on your phone or smart watch to quickly and easily login, when prompted. Ladatessasi Microsoft Authenticator tunnistautumissovellusta älypuhelimeesi tai tablettiisi varmista, että käyttöjärjestelmäsi versio on tarpeeksi uusi (Suositus: Android 8. Sign in to Microsoft 365 with your work or school account with your password like you normally do. 1K • MVP. Fue creado como un sistema de verificación en dos pasos, de manera que sirva como punto de encuentro. Same principle that is used by net banking. Any help would be appreciated, I called the customer support for microsoft and was told it is a. “if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. Thank you for posting to Microsoft Community. This blog post explains why I switched from the Microsoft Authenticator app to the Raivo OTP app by Tijme Gommers for all my verification codes.